Privacy Policy
Last updated:
1. Introduction
Chrexxonnrizan ("we," "us," or "our") operates the website located at https://chrexxonnrizan.ddd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our eye touch hygiene products, including but not limited to hand sanitisers, microfiber lens cloths, and eye care hygiene kits.
2. Information We Collect
We collect information that you voluntarily provide when using our services or purchasing our products. This may include your name, email address, postal address, and any messages you send through our contact form. When you order eye care products such as our Gentle Hand Sanitiser, Microfiber Lens Cloth, or Eye Care Hygiene Kit, we collect the information necessary to process your order and deliver your purchase.
3. Use of Your Information
We use the information we collect to process product orders, respond to inquiries about our eye touch hygiene products, send order confirmations and delivery updates, improve our website and product offerings, and comply with legal obligations. We do not sell or rent your personal information to third parties for marketing purposes.
4. Product-Related Data
In connection with our eye touch hygiene product range, we may retain records of your purchases to provide customer support, handle returns or refunds as per our Return Policy, and ensure product quality and safety. Information about your use of our products (such as feedback you voluntarily provide) helps us improve our offerings and develop new products that better serve your eye care needs.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes secure storage of order and contact information related to our eye care products.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including order fulfilment, warranty obligations, and legal requirements. Order and purchase records related to our eye touch hygiene products may be retained for the period required by applicable law in Germany.
7. Your Rights
Under the General Data Protection Regulation (GDPR) and applicable German law, you have the right to access, rectify, erase, restrict processing of, or port your personal data. You may also object to processing or withdraw consent where applicable. To exercise these rights, please contact us using the details provided on our contact page.
8. Third-Party Services
We may use third-party service providers to assist with website hosting, analytics, or order processing. These providers are bound by contractual obligations to protect your data and use it only for the purposes we specify. We do not share your product preferences or purchase history with advertisers.
9. Cookies
Our website uses cookies as described in our Cookies Policy. You can manage your cookie preferences through your browser settings or our cookie consent mechanism.
10. Children
Our website and products are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such information, please contact us so we can take appropriate steps.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our website or purchase of our eye touch hygiene products after such changes constitutes acceptance of the updated policy.
12. Contact
For questions about this Privacy Policy or our handling of your personal data in relation to our products, please contact us at Valentinskamp 89-90, 20355 Hamburg, Germany, or through our contact page.